When Good is Not Good
July 12, 2010
Once a week the employee surveys from the financial helpline and the ‘ask a planner’ meetings come in and I always feel like a 5th grader waiting for my report card. This week’s report showed one of my surveys had several “goods” on some of the questions instead of “very good” or “excellent” which brought my grade down to a “B” on the report card but to tell you the truth, it truly feels like an “F.” It is a shock to the system. You want to know why? Because I gave my all (or thought I did) on that call. I remember the guy.